Sewline is a company that specializes in sewing and quilting notions, with their most well known product being the mechanical Sewline Fabric Pencil. They are growing more and more popular as a company, as people look for new gadgets to make their quilting process easier. Their pencils are indeed absolutely fabulous, but that's a review for another day. This time around I'll be reviewing their Quick Thru Needle Threader.
This guy.
What a fabulous idea! it looks like a lipstick case, but when you pull the top down, there's a needle threader! And, if you pull the bottom lid off, there's a little case to hold spare needles. What a cute little package, huh? That being said, Sewline, I'm taking you to the woodshed. While this is a great idea for a product, it would be so much nicer if it actually functioned properly. This thing is not well constructed at all. The threading piece is extremely fragile and it was my experience, as well as that of several of our shop's customers, that it broke after less than 10 uses. Now I was gentle with it, and I know my customers (this group of ladies have been handstitching for decades, I know they know how to use a needle threader properly) were too, yet this thing broke.
Thinking we might have recieved a bad shipment of threaders, we called the company to let them know that, "Hey, just so you know all of your threaders broke for us and our customers, so we have reason to believe that we recieved a shipment of defective threaders. What are you going to do about it for us?" Get ready for this: They told us that they knew they were defective when they sent them out, but we're in luck because they're selling replacement cartridges for us to buy to sell to our customers at $5. Basically, in order for the $10ish threader to work like it should have when it was purchased, our customers were expected by the company to buy a $5 replacement cartridge AND the company knew about it. Pretty sneaky on Sewline's part and that's a $15 threader now! Needless to say, we didn't charge for the replacement cartridge because that's pretty bogus.
As an idea, this product is great. If our experience with the threaders involved them being functional right out of the package, I'd give this product 4 stars, easy. But that was not the case, and so the Sewline Quick Thru Needle Threader gets:
I used my Sewline needle threaded twice before it failed. this product is way to fragil! I was very careful in my use of it! Will try to retur n it to the store but I hope they don't have to eat the cost for something that does not work properly!
ReplyDeleteMine lasted exactly three times. Very disappointed as it was so very expensive. I was very very gentle using it too.
ReplyDeleteI purchased the product and after being VERY careful to use the correct number needles it FAILED after five times using it. I will NOT spend money on purchasing their replacement. I have used Clovers needle threader have been pleased. I may have to do it several times but it finally works.
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